Frequently asked questions

You need an up-to-date browser and a Solana-compatible wallet. Some informational sections can be viewed without connecting a wallet.

Zelene plans to support Solana wallets such as Phantom, Solflare and Backpack. Always make sure you use their official websites.

No. Zelene will never request, store or be able to recover your seed phrase or private key. Anyone asking for it may be trying to scam you.

Temporary congestion, connection problems or insufficient SOL to cover network fees can cause delays. Check the transaction identifier on Solscan.

Only use links published on Zelene's official website. Be wary of private messages offering support, rewards or guaranteed investments.

ZEL is the utility token of the Zelene ecosystem. It is intended to enable access, benefits and features within the platform, as described in its official documentation.

Solana network fees are generally low but may change with network activity. Your wallet will show an estimate before you confirm a transaction.

Copy the transaction signature or ID from your wallet and look it up in a reputable explorer such as Solscan to check its status and details.

Disconnect the website in your wallet settings, review active permissions and move assets to a secure wallet if you suspect your private key is compromised.

Yes. Use an updated mobile browser or a supported wallet's built-in browser. Always check the domain before connecting your account.

Keep your seed phrase offline, enable available security measures, inspect every transaction and never open support links sent in private messages.

Zelene is a digital platform for creators and communities. It aims to bring content, memberships, payments and digital experiences together, with Solana as part of its infrastructure.

Primarily creators who want to publish, monetize content and manage their communities, and users seeking memberships, exclusive content, purchases and digital experiences.

Creators will be able to offer memberships, exclusive content, individual purchases, tips, digital experiences and other services enabled within the ecosystem.

Zelene Creator is the basic plan for publishing and monetizing. It includes essential tools, basic analytics and base storage and distribution capacity, without a mandatory monthly fee.

No. The planned Zelene Creator model has no mandatory monthly subscription. Zelene earns a standard commission when creators generate revenue.

Zelene Pro is the advanced plan for creators needing more capacity and professional tools, such as advanced analytics, scheduled posts, automation, premium customization and priority support.

Under the planned model, Zelene Pro is a recurring subscription payable in ZEL. Availability and final terms will be shown before subscribing.

No. Zelene has two planned creator plans: Creator and Pro. ZEL is a utility token used to access certain ecosystem services, benefits and functions.

Planned uses include paying for Zelene Pro, extra storage or distribution, premium tools, customization, selected benefits, early access and future Zelene dApps or services.

No. ZEL does not represent shares, equity or rights to Zelene's revenue, profits or assets. Its intended role is as an ecosystem utility token.

No. Holding ZEL does not guarantee returns, price increases, liquidity or financial results. It is intended for ecosystem uses, not as an investment promise.

The stated initial and maximum supply of ZEL is 200,000,000 tokens.

Not through a project minting authority. The mint authority was revoked after issuance, leaving no authorized party able to mint additional ZEL.

ZEL has no active freeze authority, so no token administrator can freeze ZEL accounts through that SPL token mechanism.

No. ZEL's stated policy excludes official token burns, buyback-and-burn programs and deliberate mechanisms to reduce circulating supply.

Zelene plans to support USDC, SOL and ZEL for payments and services. Actual availability may depend on technical, commercial and regulatory requirements.

Yes. The planned model allows creators to choose among the payment assets supported by Zelene at that time.

The model prioritizes non-custodial payments, so creators' funds can remain under their control rather than being held permanently in an internal Zelene balance.

The planned model seeks to avoid a separate Zelene fee solely for withdrawing creators' own funds. Network fees and third-party charges may still apply.

Each plan includes base capacity. If more space is needed, creators can receive notices and options to optimize, archive or expand their resources.

The model aims to avoid per-view microcharges. Included capacity covers normal use; only exceptional, sustained usage may require an upgrade.

Included resources cover expected normal use. A temporary spike should not trigger an automatic charge; upgrades apply when unusually high use persists and exceeds planned capacity.

Services may have a reference price independent of ZEL's market price. The required token amount may be calculated when a service is used.

Creators choose monetization options using available tools. Users should see the price, payment asset and applicable terms clearly before paying.

Zelene plans to minimize data, storing only operational information needed for accounts, permissions, subscriptions, moderation and service delivery.

Specialist providers may perform identity or age checks. Where legally and technically possible, Zelene aims to receive only the required verification status, not documents or biometric data.

Not necessarily. ZEL and some features may be restricted by location, eligibility requirements or applicable laws.

Zelene aims to support its ecosystem through real products, services and activity, without relying on a rising ZEL price to operate.

Zelly and this support channel will be fully enabled once the final product is complete and available. For now, this interface is an informational demo.